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About Us
NuWorlds.com are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
NuWorlds.com
P.O. BOX 7878 Burbage Leicestershire LE10 9XE United Kingdom
Phone: 01455 238138
Fax:
Email: sales@nu-worlds.com
850 1055 65
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
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Delivery Schedule
FREE UK DELIVERY - £2 INTERNATIONAL SUPPLEMENT
Delivery Time: UK - normally 7-10 days - subject to stock availability
International - 14-21 Days - subject to stock availability
Urgent delivery requests can be met subject to additional charge
Queries - Please contact us.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait, email address information must have been provided.
Tax Charges
Prices are worldwide delivery prices, on international orders local taxes and duties are the responsibility of the recipient.
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee
Important:- The claims of the benefits these products can bring are thoughs of the manufacturers and not NuWorlds.
Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01455 238138 (International +44 01455 238138) or fax us on or write to us at P.O. BOX 7878 Burbage Leicestershire LE10 9XE United Kingdom
Privacy Policy
Nu-Source do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy
It is our aim and intention to ensure that our products reach you in perfect condition and in good time.
In the event that you are dissatisfied and wish to return any item- Please contact our customer services on 01455 238138 or Email customerservice@nu-worlds.com to arrange a returns authorisation code and instructions.
We regret that on certain items returns will not be accepted for hygiene reasons once the original packaging has been opened. These conditions do not affect you statutory rights.
UK customers will require a certificate of posting ( free at the Post Office ), which should be retained until the goods have been received by nu-worlds.com
International customers should send goods pre-paid and be traceable, clearly marked as returned goods to avoid customs delays.
Refunds or replacements will only be processed on the safe receipt of the returned goods.
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